Data-driven advertising: Users generate a lot of data in every step they take on the path of customer journey and Brands can now use that data to activate their known audience with data-driven programmatic media buying. Without exposing customers' privacy, users' Data can be collected from digital channels (e.g.: when customer visits a website, reads an e-mail, or launches and interact with brand's mobile app), brands can also collect data from real world customer interactions, such as brick and mortar stores visits and from CRM and Sales engines datasets. Also known as People-based marketing or addressable media, Data-driven advertising is empowering brands to find their loyal customers in their audience and deliver in real time a much more personal communication, highly relevant to each customers' moment and actions.
When other Facebook users like what they see, they have a simple and easy way of showing it. By clicking “Like”, they are showing on their feed that it’s there and that they approve. They can even click “Share” to re-post it on their timeline or even a friend’s. This can then be seen by their friends, and if their friends like it, the same process happens again. Ultimately, you end up with a ripple effect, which starts at your page and spreads, reaching a multitude of relevant people.
A content specialist needs to be a Jack or Jill of all trades, utilizing excellent written and verbal communication skills, above-average computer literacy, and a natural interest in trends. This job is ultimately about translating the key aspects of the product into content the target demographic finds appealing. This is part art, part critical thinking, and 100% attention to detail.
Your social media strategy is more than just a Facebook profile or Twitter feed. When executed correctly, social media is a powerful customer engagement engine and web traffic driver. It’s easy to get sucked into the hype and create profiles on every single social site. This is the wrong approach. What you should do instead is to focus on a few key channels where your brand is most likely to reach key customers and prospects. This chapter will teach you how to make that judgment call.
Start your own Facebook Group. If your brand lends itself to a social element/community, you can create your own group which will give you more liberties to (gently) push your agenda. Moreso than just a tool to gain affiliates, a successful Facebook Group that you moderate is an amazing business move in general… which is why it’s difficult to do. Peruse the groups in your niche and you’ll probably find most of them with just a handful of members.
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An important consideration in your Facebook content strategy should be how frequently you post, and when. If you don’t post frequently enough, you won’t look as reliable or authentic -- after all, how much faith do you put in a brand that hasn’t updated its Facebook Page for several months? Post too often, however, and people might get sick of having their feeds flooded with your content.